Amy’s Story

I have built a trusting relationship with staff at Platform 5 since first accessing their services. I have disclosed many issues, including serious historic and recent physical and sexual assault, most recently rape, and I have an injunction on an ex-boyfriend which has been in place for 6 years.

I was supported by Nightsafe to interview for follow-on accommodation and to access the WISH centre.

I continued to access Platform 5 and asked for debt advice as I had accrued debt since I was 16 and had rent arrears.

I also struggled with my mental health and my doctor took me off anti-depressant medication. Whilst acknowledging that this was done to prevent a real risk of overdosing, I struggled to remain positive.

Following several issues with my accommodation, I returned to my mother’s home at the beginning of December. Within a short space of time, this broke down and I returned to my Nightsafe accommodation.

I was struggling financially – but support was given to help me resolve my difficulties.

Whilst supported within my accommodation, it was felt that my significant mental health issues, depression, anxiety and suicidal thoughts warranted additional support which was put in place with close liaison and joint work with my key worker.

I was in receipt of Universal Credit, receiving £153 per month after deductions from previous loans. I also had some student finance, I was struggling financially – but support was given to resolve my difficulties.

I was given a food parcel and staff advocated on my behalf to change my doctor and access mental health support.

I now feel supported, have a more positive outlook and am looking for work.

** Images shown are not of actual person to protect their identity.